SHIPPING POLICY

SUSTAINABLE PACKAGING

Each order is thoughtfully packed using eco-friendly supplies:

Delivery costs: 

Orders over £20 are free.  Orders under £20 are £2.95

Sudbury Suffolk Collection: you can order products on our website and collect them from our main office based in Sudbury Suffolk, this includes furniture, you will need to book a collection slot and these can be available as soon as 2 hours after your purchase. Use delivery option COLLECTION at checkout, we will email to arrange collection.

 

Local Delivery: We offer a free local delivery service for all orders using the delivery option LOCAL to the following Suffolk towns & villages:

Sudbury, Acton, Great Cornard, Great Waldingfield, Long Melford

Dispatch: 
On all standard deliveries, please allow 2-5 days to receive your order once it has been dispatched.  Please note personalised items can take up to 10 days depending on demand, if you need something quickly please let us know and we will endeavour to meet your needs.  IF YOU ORDER IS URGENT PLEASE ADVISE AND WE WILL TRY OUR BEST TO GET IT TO YOU IN TIME!  We are a small business so if you have delivery requests please email us at casaangelica@mail.com and we will try to accommodate your needs where possible. In some cases next day delivery is possible.

Casa Angelica does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility, if you fail to receive your parcel.



 

RETURN POLICY

We thank you for having such great taste!  We are a small business, so your support is appreciated. Please share your 'casa angelica' love with your friends and family! 

 

We hope that you LOVE your purchases.

However, if you do wish to return any products or request a refund or exchange, our Returns Policy is below:

Refunds and exchanges can be requested within 14 days of you receiving your goods.

We cannot accept returns on items that have been personalised or edible items.

All items must be returned with a valid returns code and must be in pristine condition with original packaging. 


Please email casaangelica@mail.com for a returns information.

PAYMENT METHOD

Secure payment Via Paypal